We consider ourselves seasoned expert professionals who understand that your system(s) are tools that you reqire to work. To that end, we approach all of our repairs with a sense of urgency and diligence. We open a Help Desk Ticket to record all possible issues, update those tickets to enable YOU to monitor our progress thereby allowing you some insight into what we may have found. You are given a unique key which allows you to monitor our progress throughout the repair process. We always attempt to return repaired systems within a maximum period of 48 hours – you are kept up to date through our web-based ticketing system. Your confidence in us and our work is what has kept us in business for over 10 years… Thank you!
Capabilities
From identifying and disabling viruses, resolving incorrect drivers for devices, to solving Major System Freezes, comprise some of issues we deal with regularly. This is what we can do for you!! DATA RECOVERY is another highly requested service where, when possible we succeeed in pulling information from re-formatted drives. If you believe that we can help, give us a call.
*When we believe that your existing warranties may be in jeopardy of being voided, we WILL inform you so you can make informed decisions about your hardware.